Terms & Conditions

These are the terms and conditions which apply to your purchase of clothing from the Tyani London website.

The website and goods are provided by Tyani London Limited, a company registered in England under number 11225503.

These terms and conditions form a legally binding contract between Tyani London Limited and you. Your acceptance of the terms and conditions is given when you purchase goods from us. Please read these terms and conditions carefully before buying anything from the Tyani London website.

We reserve the right to change the terms and conditions under which the website and the goods are provided. Any such change in terms and conditions will be effective to all new orders once included in the text of these terms and conditions and published on the website. You should check the terms and conditions posted on the website periodically to ensure that you are aware of and comply with the current version.

If you have any questions about the terms and conditions, the goods or the website please contact us at customer_service@tyanilondon.com.

We try to make sure that all information on the website, including descriptions of our goods, and listed prices, are accurate and correct at all times. However, mistakes do happen. We will try to resolve all information errors on the website as soon as reasonably possible, and if we reasonably think that such an error has affected your purchase of goods we will try to let you know. However, because we take these steps we will not be liable to you for any errors on the website.

Please bear in mind when buying clothing on our website that:

  • The colours which are shown for the goods on the website will depend on many factors including your display settings;

  • All sizes and measurements are approximate;

  • All goods are subject to availability - we may not be able to supply your order;

  • Any delivery estimates given on the website or by email are estimates only;

  • You are responsible for ensuring that your login details, password and all other details in relation to your account remain confidential at all times.

To make an offer to purchase a product from us you will complete a staged process on the website as set out below:

  • Adding product to your shopping basket

  • Enter email address

  • Enter delivery address details

  • Enter payment and billing address details

  • Confirmation of order

Your order only constitutes an offer to purchase goods from us, and does not form a binding contract until accepted by us. On receipt of your order, we will send you an order acknowledgement email to the email address which you provide to the order process.

This order acknowledgement email will contain your order number, the details of the goods ordered plus your selected delivery option. Note that this email is only to acknowledge that your order has been received, and is not acceptance by us of any offers to purchase goods.

We must receive full payment of the price of the goods before we can accept any offers. Where you select to pay by credit or debit card we will process the payment at the time of preparing your goods for dispatch.

An offer made by you to purchase a product shall only be deemed to be accepted by us when we dispatch that product to you and send you an order dispatch email which includes details of the product. We reserve the right to refuse any offers in an order prior to acceptance. If a product is not available we will include details of the unavailable product in the order dispatch email. A product which is not available will not be included in the contract for a product which is dispatched.