Standard delivery takes 3-5 working days. This service covers all of the UK including highlands & islands.


Next day delivery arrives the next working day after dispatch. This is a tracked service that's available Monday to Friday to UK Mainland. Orders must be placed before 2:00pm.


Delivery to Ireland arrives within 3-5 working days.


Delivery to Europe and Worldwide typically arrives within 7 - 10 working days. However this can take longer during busy periods.

If you have any questions about delivery options please contact our customer services team at: customer_services@tyanilondon.com.


At Tyani we want customers to LOVE their purchases. If its not right, no problem. You can return any items within 14 days of receiving them free of charge.

Please contact our customer services team at customer_services@tyanilondon.com with your order number, email address and the reason for return and we will send you a free returns label. Please ensure you enclose the original order form when returning your item.

Please ensure you obtain and keep a copy of your proof of postage when returning items to us. Once we have transaction the refund it may take 3-7 working days for it to show in your account.

If the item is faulty please let our customer services team know immediately. 

unless notified to our customer services team that the good is faulty. Goods returned must be undamaged, in their original, undamaged packaging, unworn and complete with all tags and labels attached. So please take care when you try your items on. 

If goods are received back in an unsatisfactory condition you will be notified by our customer services team and an amount might be deducted from the refund to reflect the amount by which the value of order has been reduced.

Please be aware that as permitted by law, the maximum refund on delivery cost will be the least expensive delivery method we offer (provided that this is a common and generally acceptable method). For example, if we offer delivery of goods within 3-5 days at one cost but you choose to have the goods delivered within 24 hours at a higher cost, then we will only refund what you would have paid for the cheaper delivery option.